Better Buy Insurance are not taking on new policies at the moment and instead are prioritising our existing customers to deliver exceptional customer service.
If you are looking for mobile phone insurance you can get a free quote with our partner company
Call: 0333 999 7918
Email: info@citymain.co.uk
Call: 0333 999 7918
Email: info@citymain.co.uk
For claims related queries prior to 25th January 2024, please contact:
Direct Group
Call: 0203 794 9335
Email: supercoverclaims@directgroup.com
For sales related complaints prior to 25th January 2024, please contact:
Super Cover Insurance
Call: 0203 794 9335
Email: supercoverclaims@directgroup.com
For claims related queries prior to 25th January 2024, please contact:
Direct Group
Call: 0203 794 9335
Email: supercoverclaims@directgroup.com
For all complaints following the 25th January 2024, please contact:
Citymain Administrators Ltd
Call: 0333 999 7918
Email: info@citymain.co.uk
Mon – Sat: 9am to 5.30pm
3000 Lakeside North Harbour Western Road Portsmouth Hampshire PO6 3EN
Citymain Administrators Ltd is authorised and regulated by the Financial Conduct Authority registration number 306535, and is part of SPB UK & Ireland Ltd. Citymain Administrators Ltd is registered in England No. 03979666
Please find a copy of our Policy Wording and our Insurance Product Information Document for your reference.
All premiums are inclusive of Insurance Premium Tax (IPT) at 12%
Betterbuy is a trading name of: Burnett & Asociates Ltd. Registered in the UK number: 01472537. Registered address: C/O SPB UK, 3000 Lakeside, Western Road, Portsmouth, PO6 3FQ. Square Pound Limited is authorised and regulated by the Financial Conduct Authority - Firm number 305511. Citymain Administrators Ltd provide the administration of all Better Buy Insurance policies and is authorised and regulated by the Financial Conduct Authority (No. 306535).
You can verify our certificate validity here, which will take you to the register. Our certificate numbers are 9001:2015 – 194958; 14001:2015 – 227071; and 27001:2017 – 200768.